General terms

1. Our shoe cleaning service focuses solely on cleaning; we do not offer repair services.
2. We are not responsible for any color run-offs, fading, or damage due to aging, as we do not use bleach or harsh chemicals in our cleaning process.
3. If your shoes have existing damages or cannot be washed, we will return them to you.
4. We do not accept exorbitantly expensive or exotic ladies' footwear.
5. Please avoid water-sensitive materials to prevent damage during the cleaning process.
6. Cleaned shoes must be collected within two weeks of notification or request for delivery.

Thank you for choosing our shoe cleaning service!